New arrivals - handcrafted by Ecuadorean artisans

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FAQ

What is toquilla straw?
Toquilla straw is a rare, natural fiber sourced from a palm native to coastal Ecuador. Celebrated for its lightness and suppleness, it is the foundation of the world’s finest handwoven hats.


How are your hats crafted?
Each piece is meticulously handcrafted using time-honored techniques. From harvesting and preparing the fibers to the intricate hand-weaving and finishing, the process can take anywhere from a week to several months, depending on the level of artistry.


What distinguishes toquilla straw from raffia?
Toquilla straw is exceptionally fine and flexible, allowing for a more delicate and sophisticated weave. Raffia, while durable, has a coarser texture and a more casual finish.


Do you offer customization?
We offer a bespoke experience in our showroom by appointment. Clients may select from a curated range of colors, crown shapes, bands, and tagua accents.
To book your appointment, please contact: info@shoptorivana.com


How do I determine my size?
For the most precise fit, we recommend measuring the circumference of your head using a soft measuring tape, placed just above the ears and across the forehead. You may then refer to our size guide to find your ideal match.
For further assistance, contact us at: info@shoptorivana.com


Can I wear my hat in the rain?
To preserve its structure and beauty, we recommend keeping your hat dry. Light moisture can be tolerated, but exposure to rain should be avoided. If needed, allow it to air dry naturally in a shaded environment.


What are tagua beads?
Tagua is a remarkable natural material derived from the seed of a palm tree in Ecuador. Once matured, the seeds are dried, hand-carved, naturally dyed, and polished to achieve a smooth, lustrous finish reminiscent of ivory.


Why do you use tagua?
Beyond its beauty, tagua reflects a commitment to sustainability. It is entirely plant-based, supports local artisan communities, and helps preserve the surrounding rainforest ecosystems.