Care Instructions
Care Guide
Shipping & Returns
International Shipping
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Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm EST (3am until 2pm HST).
Sourcing & Materials
Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future. Every piece is handmade by skilled artisans using authentic sustainable materials—Toquilla straw and tagua—honoring both craft and the earth.
Ethical labor
Founder Diana created Torivana to challenge the hat industry's status quo. Every authentic, handmade piece supports artisans in communities that need it most. We're committed to giving back—5% of our proceeds go to organizations and communities building a more equitable world.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the pieces we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.
Pieces to Keep Forever
Thoughtfully designed jewelry to wear everyday
Latest Lookbook
Our newest collection inspired by unique shapes